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Amazon Prime subscription settlement: If you’re eligible, how to collect

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Amazon Prime delivery truck

Some Amazon Prime subscribers might get a surprise payment in the near future.

According to the Federal Trade Commission, Amazon is still working through a $2.5 billion settlement stemming from "misleading enrollment and cancellation practices." Amazon has already sent out more than $845 million in refunds, but payments will continue through April 2027. Anyone eligible will receive a payment via PayPal, Venmo, or a physical check in the mail, and there's no form to sign or anything like that. It's all automatic.

SEE ALSO: The 100+ best October Prime Day deals: We found record prices on Apple, Bose, Lego, and Sony favorites

Payments can go all the way up to $200, but to be clear, there's probably a decent likelihood that you won't get that much, given how these sorts of things usually work. You are eligible for one of these payments if you meet the following criteria:

  1. You are an Amazon Prime subscriber in the United States

  2. You attempted to sign up for an Amazon Prime subscription through a "challenged enrollment flow" or tried to cancel but couldn't, between June 23, 2019, and June 23, 2025

  3. You used no more than 20 Amazon Prime benefits (such as free offerings through Prime Music or Prime Video) in any 12 months after enrolling

The first two requirements cast a pretty wide net, but the last one will likely filter out many people. After all, the basic idea behind signing up for Prime is to use its free benefits, but if you only did so sparingly, you might get some money very soon.

Sorry to anyone who did the first two steps and then got hooked on Reacher, though.

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