Skip to main content

'It's a failure for us': Migrants at the Southern US border are reportedly frustrated with the mobile app that's supposed to speed up asylum appointments

By
Migrants from Mexico, Venezuela and Central American countries stage a protest outside the United States Consulate in Tijuana, Mexico on Monday, January 9, 2023.
Migrants from Mexico, Venezuela and Central American countries stage a protest outside the United States Consulate in Tijuana, Mexico on Monday, January 9, 2023.

(Photo by Carlos A. Moreno/Anadolu Agency via Getty Images)

  • Migrants have expressed serious concerns about the issues on the US border control mobile app, according to the AP.
  • They were reportedly instructed to make an appointment on the app to request asylum.
  • However, the tech challenges have left some without hope, the AP reported. 

Migrants hoping to gain entry into the US at the Southern border are reportedly growing frustrated with the host of technical issues plaguing a new border control mobile app that is supposed to expedite asylum appointments. 

Many migrants at the Southern border have been grappling with numerous error messages or being prevented from logging in altogether while trying to set up an appointment on the CBPOne mobile app, The Associated Press reported Saturday.

"It freezes and it stays frozen. When we try to go in and enter our information, it takes us to this screen and then it crashes," Wilson Peralta, who was assisting another migrant with their account, told Spectrum News. "I've done everything the system has asked. When we have sent everything, then we go here to get a date and time. But we get nothing,"

The app acts as a portal for US Customs and Border Protection services. The AP reported that the appointment system is supposed to help work around Title 42, a Trump-era policy that allows US officials to oust asylum seekers from the US at the border under the guise of public health concerns.

The app, the AP reported, was rolled out by the Biden administration earlier this month. 

Another problem people are facing is dealing with the language barrier due to the app only having applications in English and Spanish, which makes it difficult for Haitian migrants who may only speak French, according to the report.

In addition, migrants with darker complexions have raised concerns about the app not registering their faces when taking required photos for the process through the app as well as delayed wait times for their applications. 

Director Gustavo Banda of Embajadores de Jesus, a shelter in Tijuana, Mexico, told the AP that since the process was introduced, only two people out of roughly a thousand were able to grab an appointment. 

"We're going to continue trying, but it's a failure for us," Erlin Rodriguez, who has tried to book appointments for his family, told the AP. "There's no hope."

Read the original article on Business Insider


from Business Insider https://ift.tt/DGqfLIy
via IFTTT
Labels:

Comments

Post a Comment

Popular posts from this blog

Instagram accidentally reinstated Pornhub’s banned account

By
After years of on-and-off temporary suspensions, Instagram permanently banned Pornhub’s account in September. Then, for a short period of time this weekend, the account was reinstated. By Tuesday, it was permanently banned again. “This was done in error,” an Instagram spokesperson told TechCrunch. “As we’ve said previously, we permanently disabled this Instagram account for repeatedly violating our policies.” Instagram’s content guidelines prohibit  nudity and sexual solicitation . A Pornhub spokesperson told TechCrunch, though, that they believe the adult streaming platform’s account did not violate any guidelines. Instagram has not commented on the exact reasoning for the ban, or which policies the account violated. It’s worrying from a moderation perspective if a permanently banned Instagram account can accidentally get switched back on. Pornhub told TechCrunch that its account even received a notice from Instagram, stating that its ban had been a mistake (that message itse...
Post a Comment
Read more

Watch Aidy Bryant *completely* lose it as 'SNL' roasts political pundits

By
On Saturday Night Live , there are breaks and then there's whatever happened here. The Season 45 premiere featured a sketch that was meant to expose the empty noisemaking of political punditry on TV. But part of the joke involved a series of quick costume changes, and some weirdness during one of those switches led to a complete and total breakdown. Aidy Bryant, the segment's host, couldn't take it. She manages to keep it together until what appears to be an accidental wide shot exposes some of the magic as we see a woman who's probably a member of the SNL wardrobe crew fiddling with Aidy's costume. Read more... More about Saturday Night Live , Aidy Bryant , Entertainment , and Movies Tv Shows from Mashable https://ift.tt/2okrAOq via IFTTT
Post a Comment
Read more

MVP versus EVP: Is it time to introduce ethics into the agile startup model?

By
Anand Rao Contributor Share on Twitter Anand Rao is global head of AI at PwC . The rocket ship trajectory of a startup is well known: Get an idea, build a team and slap together a minimum viable product (MVP) that you can get in front of users. However, today’s startups need to reconsider the MVP model as artificial intelligence (AI) and machine learning (ML) become ubiquitous in tech products and the market grows increasingly conscious of the ethical implications of AI augmenting or replacing humans in the decision-making process. An MVP allows you to collect critical feedback from your target market that then informs the minimum development required to launch a product — creating a powerful feedback loop that drives today’s customer-led business. This lean, agile model has been extremely successful over the past two decades — launching thousands of successful startups, some of which have grown into billion-dollar companies. However, building high-performing product...
Post a Comment
Read more