Skip to main content

Microsoft releases a temporary fix for Surface Pro X camera bug

By

Microsoft has deployed a critical troubleshooter update for Surface Pro X devices that will give users access to their camera again. On May 23rd, plenty of Surface Pro X owners reported that their cameras had stopped working entirely. Based on stories posted on Reddit, Twitter and the company's own support forums, reinstalling the camera's driver didn't work. Tweaking the device's date and rolling it back to May 22nd did, but it came with its own set of potential issues, such as authentication and scheduling problems. 

In its new patch notes, the tech giant said the affected devices are powered by Qualcomm 8cx Gen 1, Qualcomm 8cx Gen 2, Microsoft SQ1 and Microsoft SQ2 processors. The troubleshooter update will be automatically applied to affected devices, and owners can check if it has been installed by going to their "hardware and devices troubleshooter" history and then looking for an entry that says "[a]utomatically change system settings to fix a problem on your device."

As Ars Technica notes, users are reporting on the Microsoft support forum that the troubleshooter worked sufficiently, save for some posters saying that their cameras were working in slow motion outside of Teams or Zoom. Microsoft admitted in its announcement this workaround isn't perfect — it is, after all, only meant to be a temporary fix. It might "disable some features of the camera or lower the image quality," but it will make the camera functional until Microsoft comes up with a permanent fix. The tech giant is currently working with device manufacturers to release updated camera drivers expected to restore full camera functionality. It doesn't have an ETA for the driver rollout yet, but it promised to share more information when it becomes available. 

This article originally appeared on Engadget at https://ift.tt/eNM8HKO

from Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics https://ift.tt/eNM8HKO
via IFTTT
Labels:

Comments

Post a Comment

Popular posts from this blog

Instagram accidentally reinstated Pornhub’s banned account

By
After years of on-and-off temporary suspensions, Instagram permanently banned Pornhub’s account in September. Then, for a short period of time this weekend, the account was reinstated. By Tuesday, it was permanently banned again. “This was done in error,” an Instagram spokesperson told TechCrunch. “As we’ve said previously, we permanently disabled this Instagram account for repeatedly violating our policies.” Instagram’s content guidelines prohibit  nudity and sexual solicitation . A Pornhub spokesperson told TechCrunch, though, that they believe the adult streaming platform’s account did not violate any guidelines. Instagram has not commented on the exact reasoning for the ban, or which policies the account violated. It’s worrying from a moderation perspective if a permanently banned Instagram account can accidentally get switched back on. Pornhub told TechCrunch that its account even received a notice from Instagram, stating that its ban had been a mistake (that message itse...
Post a Comment
Read more

MVP versus EVP: Is it time to introduce ethics into the agile startup model?

By
Anand Rao Contributor Share on Twitter Anand Rao is global head of AI at PwC . The rocket ship trajectory of a startup is well known: Get an idea, build a team and slap together a minimum viable product (MVP) that you can get in front of users. However, today’s startups need to reconsider the MVP model as artificial intelligence (AI) and machine learning (ML) become ubiquitous in tech products and the market grows increasingly conscious of the ethical implications of AI augmenting or replacing humans in the decision-making process. An MVP allows you to collect critical feedback from your target market that then informs the minimum development required to launch a product — creating a powerful feedback loop that drives today’s customer-led business. This lean, agile model has been extremely successful over the past two decades — launching thousands of successful startups, some of which have grown into billion-dollar companies. However, building high-performing product...
Post a Comment
Read more

Richard Branson is renting out his private estate on his second Caribbean island for the first time at $25,000 a night. Take a look inside the 3-villa compound.

By
The Branson Estate. Virgin Limited Edition Richard Branson's private Caribbean island, Moskito Island, is opening to the public for the first time. Guests can rent Branson's entire personal estate - which can house 22 guests in three villas - starting at $25,000 per night. It's just 2.5 miles from his other private island, Necker Island. See more stories on Insider's business page . Richard Branson, billionaire business magnate and Virgin Group founder, is opening up his private estate on his second Caribbean island to the public for the first time. Richard Branson in Australia in November 2019. Getty Images/Don Arnold/WireImage Branson, who's worth $4.9 billion and whose businesses ventures span airlines, luxury travel, space travel, telecom, and more, bought Moskito Island for a reported $10 million in 2007. Moskito Island is not to be confused with Branson's  other private Caribbean island, Necker Island, which Branson bought in 1978 and wh...
Post a Comment
Read more